77p77 Terms and Conditions
Please read the following terms and conditions carefully before using this platform. By registering, you agree to these terms.
77p77 ("Platform", "we" or "us") is an online gaming and betting service provider. These terms and conditions form a legally binding agreement between you ("User" or "you") and us. These terms are governed by the applicable laws of Bangladesh, and we will provide reasonable notice of any changes.
General Terms and Definitions
The key terms used in this agreement are defined as follows. These definitions apply in both singular and plural forms.
1.1 Key Terms
- "Platform" refers to the 77p77 website, applications, and related services.
- "User" refers to any individual registered on the platform who uses our services.
- "Account" refers to the user's registered profile through which services are accessed.
- "Bonus" refers to any financial benefit, credit, or reward provided by the platform.
- "Taka" or "৳" refers to the Bangladeshi Taka (BDT).
- "Wagering Requirement" refers to the amount that must be wagered before bonus funds can be withdrawn.
1.2 Scope of Agreement
These terms and conditions apply to all services on the 77p77 platform, including online casino games, slots, live dealer games, cricket and other sports betting services. You should also read our Privacy Policy and Responsible Gaming Guidelines alongside these terms.
Eligibility and Account Registration
2.1 Age and Eligibility Requirements
To register and use the 77p77 platform, you must meet the following requirements:
- You must be at least 21 years old.
- You must hold a valid Bangladeshi National Identity Card.
- All information provided in your account must be truthful, accurate, and complete.
- You must not already have an active account on 77p77.
- You cannot register if you are on a voluntary exclusion list.
2.2 Account Creation Rules
Each user may create only one account. Creating multiple accounts ("multi-accounting") is a serious violation of this platform's rules and may result in permanent closure of all associated accounts.
2.3 Account Security
It is your responsibility to keep your account password and login details completely confidential. You are personally responsible for all activity that occurs on your account. If you suspect unauthorized access to your account, notify our support team immediately.
Deposits, Withdrawals and Payment Policy
Financial transactions on the 77p77 platform are handled using the most popular mobile banking methods in Bangladesh.
3.1 Deposit Limits and Methods
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| bKash | ৳100 | ৳1,000 | Within 1 Hour |
| Nagad | ৳100 | ৳1,000 | Within 1 Hour |
| Rocket | ৳100 | ৳1,000 | Within 1 Hour |
| Upay | ৳100 | ৳1,000 | Within 1 Hour |
3.2 Withdrawal Terms
We reserve the right to complete identity verification (KYC) before processing a withdrawal request. Once verification is complete, withdrawals are normally processed within 1 hour under standard conditions. Withdrawal requests must always be made to the same payment method used for the deposit.
3.3 Fraud Prevention
We reserve the right to suspend accounts and payments if suspicious financial activity is detected. In cases of money laundering or any form of financial fraud, the account will be permanently closed and the relevant authorities will be notified.
Bonus and Promotion Policy
4.1 Welcome Bonus
New users are eligible to receive a 100% bonus of up to ৳20,000 on their first deposit. The following conditions must be met to receive this bonus:
- The wagering requirement for this bonus is 10 times (10x) — meaning if you receive a ৳1,000 bonus, you must wager ৳10,000.
- The bonus can only be received once per account.
- Wagering must be completed within a specified time limit using the bonus funds.
- Withdrawal restrictions may apply while a bonus is active.
4.2 Ongoing Promotions
Details of new bonus offers and promotions will be stated in the individual terms of each offer. General terms:
- Each promotion will have its own time limit, wagering requirement, and eligibility conditions.
- We reserve the right to modify or cancel any promotion at any time.
- If a bonus is misused or an attempt is made to claim a bonus through fraudulent means, all bonuses and winnings will be forfeited.
- VIP members are eligible for special benefits and higher cashback — visit the VIP page for details.
Fair Play and Gaming Policy
5.1 Fair Play Policy
77p77 is committed to ensuring a safe and fair gaming environment. All games on our platform are operated using third-party tested and certified Random Number Generator (RNG) technology, which keeps every outcome completely unbiased.
5.2 Prohibited Activities
The following activities are strictly prohibited:
- Playing games using any software, bots, or automated tools.
- Exploiting any technological advantage with the intent to influence game outcomes.
- Colluding with other users to place bets ("collusion").
- Taking advantage of any bug or vulnerability in a game or system.
- Attempting to gain unauthorized access to any service on the platform.
5.3 Policy on Errors
77p77 reserves the right to void any payment or bonus incorrectly issued due to a technical error or system malfunction. "Errors void bets" — this policy applies.
VIP Program and Loyalty Rewards
The 77p77 VIP program is divided into four tiers. Weekly cashback and special benefits are available at each tier:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.4% weekly cashback.
- Gold: Up to 0.6% weekly cashback.
- Platinum: Up to 0.8% weekly cashback.
Advancement to a VIP tier depends on your regular participation and overall activity on the platform. 77p77 reserves the right to modify or cancel VIP benefits.
Account Closure and Restrictions
7.1 Closure at User Request
You may request to close your account at any time through our support team. Any remaining balance can be withdrawn before the account is closed, however any active bonus balance may be forfeited.
7.2 Closure or Restriction by the Platform
77p77 reserves the right to suspend, restrict, or permanently close your account in the following circumstances:
- Violation of any provision of these terms and conditions.
- Identity fraud or provision of false information.
- Extended inactivity on the account (12 months or more).
- Exploiting any technical error or system vulnerability.
- For legal or regulatory reasons.
7.3 Inactive Account Fee
An account that has been inactive for 12 months or more will be considered a "dormant account". An administrative fee may be applied to such accounts. Prior notice will be provided.
Privacy and Data Protection
The protection of your personal information is very important to us. We keep your information secure using modern SSL encryption technology. To learn how we collect, store, and use your personal information, please read our Privacy Policy.
8.1 Use of Information
Your personal information will be used only for the following purposes:
- Account verification and management.
- Payment processing and financial fraud prevention.
- Providing customer support.
- Fulfilling legal and regulatory obligations.
- Improving service quality.
8.2 Sharing Information with Third Parties
We will never sell or rent your information to third parties for commercial purposes. However, limited information may be shared with designated parties for payment processing and legal obligations.
Responsible Gaming
77p77 places the highest importance on responsible gaming. We believe gaming should be enjoyable and should never be a cause of financial or personal hardship.
9.1 Self-Exclusion Feature
If you feel that gaming is having a negative impact on your life, you can apply for Self-Exclusion through our support team. This feature offers various options ranging from 30 days to a permanent ban.
9.2 Setting Deposit Limits
You can set daily, weekly, or monthly deposit limits on your account. Read our Responsible Gaming Guidelines for more details.
Limitation of Liability
10.1 Service Availability
We make every effort to ensure uninterrupted service 24 hours a day, 7 days a week. However, service may be temporarily disrupted due to maintenance, technical issues, or unforeseen circumstances. 77p77 will not be held liable for such disruptions.
10.2 Gaming Losses
There is a possibility of financial loss in gaming. 77p77 accepts no liability for gaming losses incurred by users. Users place bets entirely at their own risk.
10.3 Third-Party Content
Our platform includes content from third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, and others). The terms and conditions of these providers may also apply.
Dispute Resolution
11.1 How to Submit a Complaint
For any dispute or complaint, please first contact us through our 24/7 live chat support. We will make every effort to resolve your issue as quickly as possible.
11.2 Formal Complaints
If the issue is not resolved via live chat, send a written complaint to [email protected]. Include your account ID, the date of the incident, and a detailed description in your complaint.
11.3 Final Decision
In the event of any dispute, the decision of 77p77 management will be considered final, unless otherwise directed by applicable law.
Changes to Terms
77p77 reserves the right to modify these terms and conditions at any time. We will notify you in advance of any significant changes — either by email or by posting a notice on the platform. If you continue to use the platform after the revised terms are published, it will be assumed that you have agreed to the new terms.
The latest effective terms and conditions will always be available on this page. It is recommended to check this page regularly.
Contact & Support
If you have any questions about these terms and conditions, please contact us:
- Live Chat: Support is available in Bengali 24 hours a day, 7 days a week.
- Email: [email protected]